Valiair Privacy Policy

Effective Date: February 17, 2025

1. Introduction

Valiair (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of individuals who interact with our website (www.valiair.com) and U.S. Agent for Service offerings. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when:

You visit our website, request information, or subscribe to our communications.
You engage Valiair as your U.S. Agent for Service to comply with FAA regulations.

By using our Website or our Agent for Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect and process the following types of personal and technical data:

2.1 Website Users

Personal Information: Name, email address, phone number, company details, and other data voluntarily provided through forms or inquiries.
Technical Information: IP address, browser type, device details, referring website, and interaction with our Website through cookies and tracking technologies.

2.2 U.S. Agent for Service Clients

To fulfill our role as a U.S. Agent for Service, we collect:

Required FAA Data: Full legal name, U.S. agent designation details, physical address, and contact information.
Regulatory Communications: Documents or notices from the FAA or other regulatory authorities related to your designation.

2.3 Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance Website functionality, analyze usage patterns, and provide a personalized experience. You can manage your cookie preferences through your browser settings.

3. Legal Basis for Processing Data

We process personal data based on the following legal grounds:

Contractual Necessity: To provide Agent for Service representation and FAA compliance.
Legitimate Interests: To improve Website usability, optimize our services, and protect our platform.
Legal Obligations: To comply with FAA regulations, record-keeping requirements, and applicable laws.
Consent: Where required, we seek your explicit consent before processing specific types of data (e.g., marketing communications).

4. How We Use Your Information

4.1 Website Users

To provide, improve, and personalize our Website and services.
To respond to inquiries, communicate with users, and manage customer relationships.
To analyze Website traffic and optimize performance.

4.2 U.S. Agent for Service Clients

To process your FAA U.S. Agent designation and maintain compliance records.
To receive official FAA correspondence on your behalf and forward it securely to your designated contact.
To verify identity and maintain secure records in line with FAA requirements.
To comply with FAA-mandated service of process, legal obligations, and regulatory inquiries.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Website interactions: Retained as long as necessary for analytics and customer engagement.
U.S. Agent for Service clients: Retained for the duration of your FAA registration and any legally required period after termination.

Data may be stored longer if required for compliance with legal, regulatory, or dispute resolution purposes.

6. Disclosure of Your Information

We do not sell personal data. However, we may disclose data under these circumstances:

6.1 Website Users

Service Providers: We may use third-party vendors for hosting, analytics, or customer support.

6.2 U.S. Agent for Service Clients

FAA Compliance: As an official U.S. Agent, we may disclose necessary information to the FAA or other regulatory bodies as required by law.
Legal Compliance & Protection: We may disclose personal data if required by law, legal proceedings, or government requests.
Business Transfers: If Valiair undergoes a merger, acquisition, or sale, your data may be transferred accordingly.

7. Data Security

We implement industry-standard security measures to protect your data, including:

Encryption & Secure Storage: Personal and FAA-related data is securely stored and transmitted.
Access Controls: Only authorized personnel can access sensitive client data.
Compliance Monitoring: Regular audits ensure adherence to FAA and data protection regulations.

However, no transmission over the Internet is completely secure. We encourage users to exercise caution when sharing personal information online.

8. International Data Transfers

As a U.S.-based company, we process and store personal data in the United States. If you are accessing our services from outside the U.S., your data may be transferred to jurisdictions with different data protection laws.

For European Economic Area (EEA) clients, we use Standard Contractual Clauses (SCCs) and other safeguards to protect personal data transfers.

9. FAA Communications and Regulatory Compliance

By engaging Valiair as your U.S. Agent for Service, you authorize us to:

Receive official FAA notices on your behalf.
Transmit FAA-related correspondence securely to your designated contact.
Retain necessary records for regulatory compliance.

Your failure to keep your U.S. Agent information current may affect your FAA certification status. It is your responsibility to update us with any changes.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access & Correction: Request access to and correction of your personal data.
Opt-Out of Communications: Withdraw consent for marketing communications.
Deletion: Request deletion of personal data, subject to legal retention obligations.
Restriction of Processing: Request processing limitations under certain circumstances.
Data Portability: Request a structured, machine-readable copy of your data.
Complaints: File a complaint with a data protection authority if you believe your rights have been violated.

To exercise these rights, contact us at contact@valiair.com.

11. Third-Party Websites

Our Website may contain links to third-party websites. We do not control or assume responsibility for their privacy policies. We recommend reviewing their policies independently.

12. Children’s Privacy

Our Website and services are not directed at individuals under 18 years old. We do not knowingly collect personal data from minors. If we become aware of such collection, we will take steps to delete the information.

13. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

14. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at:

Valiair
4248 S 1650 W, Bldg 1, Ste 10
Ogden, UT 84405
📩 contact@valiair.com
📞 +1 (888) 282-5424